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SP Services

Address 111 Somerset Road, #01-10 TripleOne Somerset
Singapore 238164

Contact Tel  : 1800-2222 333
Fax : 6304 8229
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Website www.spservices.sg
Opening hours
Monday - Friday 8.00am - 6.00pm
Saturday 8.00am - 1.00pm

Fees from S$40 to S$800 for deposit when opening an account
Getting there
MRT : Somerset station, exit A
Bus  : 7, 14, 16, 36, 65, 77, 106, 111, 123, 124, 143, 162, 167, 171, 174, 175, 190, 502, 700 : stop B01 on Somerset Road

SP Services, a member of Singapore Power Group, provides water and electricity to individuals or professionals in Singapore.
Their tariffs are on their website, or you can have them directly here.

Open an account

You can apply, as an individual, to open an account through our hotline (1800-2222 333), by fax or mail, directly on our website, by SMS (send "OPENACC" to 71777), or visit them at one of their customer service centres.
A deposit is applicable upon opening a utilities account, and will be refund after the account closing.

For account opening, the following documents are required :

- completed and signed application form (download),
- copy of NRIC/ Work Pass.

Required documents can be submitted to fax 6304 8229, or mailed to:

Manager (Customer Services)
SP Services Ltd
111 Somerset Rd, #01-10
Singapore 238164

Note that for online application, after processing, a copy of application form will be mailed to you for signature and submission within 7 business days, along with copy of NRIC/ Work Pass.

Depending on your way to applicate, your account will be opened, and, if needed, a technician should come, at least  :

- next business day if application, made by phone or online, is received before 3pm on weekdays, or 12pm on Sat/ eve of PH. (Appointments are subject to availability),
- 3 business days after, if application, made by mail or send by fax, is received before 3pm on weekdays, or 12pm on Sat/ eve of PH.

Close an account

A request of termination can be done :

- directly online,
- in person at any customer service counter,
- by downloading the termination form which you will fax to 6304 8229 or mail to :

Manager (Customer Services)
SP Services Ltd
PO Box
341 Orchard Post Office
Singapore 912312

Depending on the way you requested termination, your account will be closed :

- on the day that you have specified or, the earliest, the next working day for request made by phone or online,
- at least 4 business days from the date of receipt for request made by fax or mail.

Upon closing of account, they will process your final bill and arrange for any credit balance to be refunded to you. You should receive your final bill and refund, if any, within a month.

Other Addresses

Customer Service Centre (Woodlands)
900 South Woodlands Drive, #03-07 Woodlands Civic Centre
Singapore 730900
Opening hours : From Monday to Friday, from 8.30am to 5.00pm, and Saturday from 8.30am to 1.00pm

Customer Service Centre (HDB Hub)
480 Lorong 6 Toa Payoh, #02-08 HDB Hub 
Singapore 310480
Opening hours : From Monday to Friday, from 8.30am to 5.00pm, and Saturday from 8.30am to 1.00pm

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Woodlands

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HDB Hub

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